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Algorithm Aversion in Academic Libraries: User Resistance to AI-Enabled Discovery and Search Services

Cao, Fenfang et al.
SJSU ScholarWorks · Papers
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academic-librariesdigital-librariesinformation
Academic libraries increasingly deploy AI-enabled services such as intelligent search, recommendation systems, and chat-based assistance to support scholarly resource discovery. However, some users remain reluctant to rely on these tools. This phenomenon, often described as algorithm aversion, has b
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