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API Benchmark Scores Do Not Reliably Transfer to Chatbot Interfaces

Wang, Jennifer et al.
arXiv (OAI Expanded) · Papers
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artificial-intelligencesoftware-engineering
Benchmark scores are a central currency in model releases: they inform purchasing decisions, shape public trust, and influence policy. Yet, a key assumption underlying benchmark scores is that the model performance measured through APIs faithfully reflects the behavior of deployed systems. We chal
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