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Automated Comment Moderation Enhances Social Media Advertising Performance

Park, Jiwoon et al.
arXiv (OAI Expanded) · Papers
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computers-and-society
Social media advertising exposes brands not only to potential customers but also to unfiltered consumer discourse in the form of user comments. While comments can enhance authenticity and engagement, they also introduce reputational risks through spam, hate speech, and negative user-generated conten
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