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Understanding the role of generative artificial intelligence in mental health support: Survey of user experiences, engagement patterns, and perceived risks and benefits
Generative AI – especially ChatGPT – is increasingly used for mental health purposes, but users’ subjective experiences of these tools remain unclear. We characterized how individuals utilize ChatGPT for mental health support through a web-based survey completed by 308 adults (Mage=31.5, SD=5.3; 54%
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