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Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya
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Evaluasi Faktor-Faktor Pembentuk Kepuasan Nasabah Pada Kantor Pos Cabang Buntok: Evaluation Of Factors Forming Customer Satisfaction At The Buntok Branch Post Office
kepuasan, pelayanan, daya tanggap, kehandalan, empati
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