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16 CFR Part 609 — Free Electronic Credit Monitoring for Active Duty Military

Office of the Federal Register (NARA) · Code of Federal Regulations (eCFR, Office of the Federal Register)
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PART 609—FREE ELECTRONIC CREDIT MONITORING FOR ACTIVE DUTY MILITARY Authority: 15 U.S.C. 1681c-1(k). Source: 84 FR 31191, July 1, 2019, unless otherwise noted. § 609.1 Scope of regulations in this part. This part implements Section 605A(k)(2) of the Fair Credit Reporting Act, 15 U.S.C. 1681c-1(k)(2), which requires consumer reporting agencies that compile and maintain files on consumers on a nationwide basis to provide a free electronic credit monitoring service to active duty military consumers that, at a minimum, notifies them of any material additions or modifications to their files. § 609.2 Definitions. For purposes of this part, the following definitions apply: (a) Active duty military consumer (1) A consumer in military service as defined in 15 U.S.C. 1681a(q)(1); or (2) A member of the National Guard as defined in 10 U.S.C. 101(c). (b) Appropriate proof of identity (c) Consumer (d) Consumer report (e) Contact information (f) Credit (g) Electronic credit monitoring service (h) Electronic notification (1) A notice provided to the consumer via: (i) Mobile application; (ii) Email; or (iii) Text message; (2) If the notice in paragraph (h)(1) of this section does not inform the consumer of the specific material addition or modification that has been made, such notice must link to a website that provides that information. (i) File (j) Firm offer of credit l (k) Free (l) Material additions or modifications (1) New accounts opened in the consumer's name, including new collection accounts; (2) Inquiries or requests for a consumer report; (i) However, an inquiry made for a prescreened list obtained for the purpose of making a firm offer of credit or insurance as described in 15 U.S.C. 1681b(c)(1)(B) or for the purpose of reviewing or collecting an account of the consumer shall not be considered a material addition or modification. (ii) [Reserved] (3) Material changes to a consumer's address; (4) Changes to credit account limits of $100 or greater; and (5) Negative information. (m) Nationwide consumer reporting agency (n) Negative information § 609.3 Requirement to provide free electronic credit monitoring service. (a) General requirements. (b) Determining whether a consumer must receive electronic credit monitoring service. (1) Appropriate proof of identity; (2) Contact information; and (3) Appropriate proof that the consumer is an active duty military consumer. (c) Appropriate proof of active duty military consumer status. (i) A method or service approved by the Department of Defense; or (ii) A certification of active duty military consumer status approved by the nationwide consumer reporting agency. (2) Provided, however, that the procedures a nationwide consumer reporting agency uses to determine appropriate proof of active duty military consumer status must include methods that allow all eligible consumers to enroll. A nationwide consumer reporting agency shall be deemed in compliance with paragraph (c) of this section if it provides free electronic credit monitoring services to: (i) Consumers who self-certify active duty status, as defined in 10 U.S.C. 101(d); (ii) Consumers who self-certify that they are a reservist performing duty under a call or order to active duty under a provision of law referred to in 10 U.S.C. 101(a)(13); and (iii) Consumers who self-certify that they are a member of the National Guard, as defined in 10 U.S.C. 101(c). (3) A nationwide consumer reporting agency's verification of active duty military consumer status is valid for two years. After the expiration of the two-year period, the nationwide consumer reporting agency may require the consumer to provide proof that the consumer continues to be an active duty military consumer in accordance with paragraphs (c)(1) and (2) of this section. (d) Information use and disclosure. (1) To provide the free electronic credit monitoring service requested by the consumer; (2) To process a transaction requested by the consumer at the same time as a request for the free electronic credit monitoring service; (3) To comply with applicable legal requirements; or (4) To update information already maintained by the nationwide consumer reporting agency for the purpose of providing consumer reports, provided that the nationwide consumer reporting agency uses and discloses the updated information subject to the same restrictions that would apply, under any applicable provision of law or regulation, to the information updated or replaced. (e) Communications surrounding enrollment in electronic credit monitoring service. (2) Any communications, instructions, or permitted advertising or marketing shall not interfere with, detract from, contradict, or otherwise undermine the purpose of providing a free electronic credit monitoring service to active duty military consumers that notifies them of any material additions or modifications to their files. (3) Examples of interfering, detracting, inconsistent, and/or undermining communications include: (i) Materials that represent, expressly or by implication, that an active duty military consumer must purchase a paid product or service in order to receive the service required under paragraph (a) of this section; or (ii) Materials that falsely represent, expressly or by implication, that a product or service offered ancillary to receipt of the free electronic credit monitoring service, such as identity theft insurance, is free, or that fail to clearly and prominently disclose that consumers must cancel a service, advertised as free for an initial period of time, to avoid being charged, if such is the case. (f) Other prohibited practices. § 609.4 Timing of electronic credit monitoring notices. The notice required in § 609.3(a) must be provided within 48 hours of any material additions or modifications to a consumer's file. § 609.5 Additional information to be included in electronic credit monitoring notices. (a) The notice required in § 609.3(a), or the first page within the electronic credit monitoring service to which the notice may direct the consumer, shall include a hyperlink to a summary of the consumer's rights under the Fair Credit Reporting Act, as prescribed by the Bureau of Consumer Financial Protection under 15 U.S.C. 1681g(c). (b) The nationwide consumer reporting agency shall provide to a consumer, with each file disclosure provided in § 609.3(a), the summary of the consumer's rights under the Fair Credit Reporting Act, as prescribed by the Bureau of Consumer Financial Protection under 15 U.S.C. 1681g(c). § 609.6 Severability. The provisions of this part are separate and severable from one another. If any provision is stayed, or determined to be invalid, it is the Commission's intention that the remaining provisions shall continue in effect.

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