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Not All Explanations Are Sought: Information-Seeking Psychology for Human-Centered XAI

Beretta, Andrea et al.
arXiv (OAI Expanded) · Papers
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artificial-intelligenceh-5-2human-computer-interactioni-2-0
This position paper argues that human-centered explainable AI (HCXAI) should incorporate insights from the psychology of information seeking. Drawing on Sharot and Sunstein's framework of information-seeking motives, we propose that people evaluate whether to engage with explanations based on three
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