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Questionnaire Design and Rater Cognition in 360-Degree Performance Appraisal
industrial-and-organizational-psychologyorganization-developmentother-social-and-behavioral-sciencesperformance-appraisalpsychologyquestionnaire-designresponse-biassocial-and-behavioral-sciences
Questionnaire design may play an important yet underexamined role in shaping the quality of performance appraisal data. This study examines whether redesigning response formats in a 360-degree feedback system is associated with improvements in rating behavior, response quality, and psychometric cons
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