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Does the access transport mode affect visitors' satisfaction in a World Heritage City? The case of Valparaiso, Chile

Martin, Juan Carlos et al.
Repositorio de Universidad Autónoma de Chile. · Papers
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satisfaction
The inscription of a city as a World Heritage Site (WHS) acts as a catalyst for the tourist promotion. The brand creates a previous positive image of the city generating some tourists' expectations that might be difficult to fulfil. The aim of this paper is to shed some light on how different transp
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