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Determining the differences between patients’ and employees’ perceptions and expectations of quality of service in outpatient departments in Kiambu County Public Hospitals

Maina, Stephen Mwangi
SU+ Digital Repository · Papers
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employeesmedical-carepatientsservice-quality
service quality, patients, employees, treatment facilities, customer care service, medical care, perceptions and expectations, kiambu
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Record · ID 956345
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