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Analisis Kepuasan Mutu Pelayanan PMB STISIP Widuri Menggunakan Metode Service Quality (SERVQUAL)

Insan Tri Bunawolo et al.
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika · Papers
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This study examines student satisfaction with the New Student Admission (PMB) services at STISIP Widuri. In the competitive landscape of private higher education institutions (PTS), PMB is vital for attracting prospective students through effective marketing and high-quality services. The research,
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