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PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN: (STUDI PADA PRODUK PREPAID TELKOMSEL DI KOTA BANDUNG)

Juhana , Dudung et al.
Majalah Bisnis & IPTEK · Papers
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customer-satisfactionservice-quality
This research aims to obtain empirical evidence and find clarity phenomenon along with conclusion about service quality influence toward Telkomsel prepaid produk customer satisfaction in Bandung. This research type is descriptive and verificative, and also using cross section approach. Data were ana
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