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Job satisfaction of employees in IT organizations with and without ISO 9000 certification
and-operationsbusiness-administrationindustrial-and-organizational-psychologyinformation-technology-industryjob-satisfactionmanagement
This study examines the effect of ISO 9000 certification, organisation size and demographic variables on employee job satisfaction in the Information Technology (IT) industry. Two job indices - the Job Descriptive Index (JOI) and Brayfield-Rothe Overall Job Satisfaction (OJS) index were used. Throug
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